Recruitment can be tough when much of the process is being done remotely and the candidate pool is small. Jola came up with a solution to encourage more diverse applications and a richer candidate pool.
Our developers were given the challenge to come up with a solution to answer these key questions. How do we ensure we recruit the best people to help us grow our business? And how do we make sure this process is fair and uniform across the business?
We started with a training programme to review current processes and then looked at improving key templates such as job descriptions, key questions and assessments. We reviewed our scoring process to ensure each department had the tools to assess key skills and attributes. We then started to customise a portal within ZoHo to standardise the process. Each manager has access to add a new role, push a button to advertise it on websites and collect applications. We have templates to review candidates and provide them with unique feedback during the process. We have the ability to plan interviews and assessment days as well as the tools to score key skills and attributes fairly. All our contracts and new starter packs are retained in the system, and candidate details are stored in line with our privacy policy.
Cherie Howlett, CMO, commented, ‘This has been a great process for Jola. We were able to combine the way our marketing department advertises roles, with the way our managers run assessments and the way our technical and billing teams onboard and train new starters. We have a bespoke portal designed to meet the needs of the business which integrates with websites such as Indeed and LinkedIn. We designed this process to fit with the diverse and inclusive culture we have at Jola and are excited to see how it makes our recruitment process more efficient’.
About Jola
Jola is an award-winning, channel-only supplier of business communications, specialising in mobile data SIMs. We are a global eSIM MVNO, providing innovative IoT and mobile data solutions to MSPs, ISPs, IT support companies and telecommunications resellers.
Contact: Cherie Howlett, Marketing Director
E: Cherie.howlett@jola.co.uk T: 07468 474 037 W: www.jola.co.uk