Go Integrator is unified communications software which integrates common desktop software with JolaPhone. You can link callers to personal contacts and use your mouse to manage calls. Go Integrator (CRM Connect) comes with all the functionality of Go Integrator plus the ability to integrate with CRM systems.
The benefits of Go Integrator
- Manage calls by clicking the mouse
- View customer records as they dial-in
- See who is calling before you answer
- View call history and click to redial
- Make calls using integrated applications
The benefits of Go Integrator (CRM Connect)
- Links with common CRM systems allowing you to ‘pop’ stored customer data
- Custom integration available if you use a different CRM system
- Integration with Lync so other Lync users can see who is on the phone
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